Customer
Our platform is designed to streamline the ordering process and provide support for you and your customers. Here are the key features and benefits of ChainLinx:
Product Cards: Each customer is connected to unique product cards. All the information necessary for producing your articles is provided in the product card description. This ensures that all the relevant details are readily available, minimizing the risk of mistakes during the information transfer process.
Direct Ordering: With Chainlinx, customers can conveniently log in and place orders for X items of product card Y. Our user-friendly interface makes it easy for you to select the desired quantity and specify the specific product card you wish to order. By placing orders directly through our system, you can eliminate errors that may occur when relaying information via phone or email.
Access to Order Information: By logging into Chainlinx, customers can view their basic order information. This includes details such as order status, delivery dates, and any updates related to their order. By providing this information on the platform, we aim to reduce the need for frequent phone calls or emails, saving you time and effort.
Trigger Reports: Our system can generate trigger reports that inform customers when their order is ready for pickup or has undergone quality certification. These reports serve as proactive notifications, ensuring that you receive timely updates about the status of your order. By receiving these reports, you can stay informed and plan your logistics accordingly.
At Chainlinx, our goal is to provide a seamless and efficient ordering experience for you and your customers. By leveraging our order management system, you can access all the information, your customers can place orders directly, and stay updated on your orders, all in one convenient platform.